Retailer pays full invoice at time of shipment. We will contact you for payment and ship 1-2 business days after payment has been processed.
SHIPPING AND RETURNS
Retailer is responsible for shipping cost from Boulder, Colorado. All orders will be insured.
If you are unhappy with your order, please contact us immediately via email. Any returns must be made within 15 days of receipt and only with prior approval from Pine Sky Studio.
Unauthorized or late returns will be refused. Email return item requests to info@PineSkyStudio.com
Your items are hand-knit and made-to-order. All order cancellations will be assessed a $150 processing fee.
Samples are available at wholesale cost. If samples are returned to Pine Sky Studio within 3 months, the cost of samples will be reimbursed.